Maintenance Services

On-site Service

SYSTEM SUPPORT SERVICES offers on-site service at reasonable rates. To accommodate varying shift schedules, we bill for overtime based on the number of hours spent on site, rather than the time of day. Our rates are as follows:

• Prices are subject to change.
• Hourly charges are billed in 0.1 hour increments. Travel time does not accrue against overtime.
• Travel and living expenses will be billed separately.

Depot Repair

SYSTEM SUPPORT SERVICES offers depot repair of all our products. Simply call us for Return Authorization, return the product to us with your purchase order, and we will repair, test, burn-in, and retest the product, and return ship it to you, usually within twenty working days.

Priority Exchange

If you need faster service, we can offer a priority exchange on many modules (call for availability). Just call us for authorization, and return the defective unit to us with your purchase order, and we will ship your replacement within twenty-four hours via overnight delivery.

For prices and availability on depot repair services, call, FAX, or E-mail us for a quote.

Other terms and conditions apply to depot repair and exchange services.

E-mail:

• Available Services

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